Customer Information

What to Expect

Your appointment at Colton Auto Repair Pro is designed to be quick, transparent and stress‑free. Because we operate exclusively on weekends, we want to make every minute count. You can expect friendly service, clear communication and a clean workspace when you arrive.

When you book your service, we’ll ask for a few details about your vehicle and the work you need. Then we confirm your appointment time and collect a small deposit to reserve your slot. On the day of service, please arrive on time or let us know if you’re running late—we strive to keep each appointment running smoothly.

Service Policies

• Deposits: A $20 deposit reserves your appointment and is credited toward your total. Deposits help us schedule efficiently and keep no-shows to a minimum.
• Bring Your Own Parts: You’re welcome to bring parts you’ve purchased yourself. We’ll verify that they fit your vehicle before installation. Please note that we cannot warranty parts supplied by customers.
• Job Scope: Our specialty is maintenance and minor repairs that can be completed in two hours or less. For major engine or transmission work, collision repair or extensive diagnostics, we’ll refer you to a trusted weekday partner shop.
• Diagnostics: We offer on‑the‑spot check‑engine light scans and printed diagnostic reports for a small fee. This service can help identify issues before they become major problems.
• Warranty: We stand behind our workmanship. Ask us about our 24‑month/24,000‑mile labor warranty on qualifying repairs.
• Payment: We accept cash, major credit cards and contactless payments. All balances are due at the completion of the job.

Preparing for Your Appointment

For the best experience, please bring your vehicle with enough fuel, your vehicle’s lug-nut key (if applicable) and the parts you’ve purchased. Make sure there’s clear access to your vehicle if we’re coming to you. If you have any questions about part compatibility or recommended brands, feel free to call or text us ahead of time.

If you need to reschedule, kindly give us at least 24 hours’ notice. This helps us offer your time slot to another customer in need.